Doctor of Medicines Licensed 3yrs Internal Med Residency Training
manila, National Capital Region
Posted 9 days ago
- Company:
- BPO-services
- Company Description:
- Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Master’s Degree
- Number of vacancies:
- 7
Job Description
Locations:
Makati – 3 Openings
Muntinlupa – 4 Openings
Work Setup: Hybrid, Night Shift (Follows US Holidays)
Salary: PHP 120,000 - PHP 150,000 Basic Salary + PHP 3,600 Allowance
Primary Responsibilities:
Lead and manage medical & clinical operations functions, overseeing staff performance.
Provide clinical guidance on medical management systems (e.g., chronic condition management, utilization management).
Develop and review policies, procedures, and guidelines for medical operations.
Ensure compliance with company policies and directives, including employment contract terms and work environment flexibility.
Required Qualifications:
Active, unrestricted Doctor of Medicine licensure in the Philippines.
Completion of 3 years of Internal Medicine Residency Training.
Diplomate certification is a plus.
Recent experience required.
Hiring Process:
HRI > Assessment (OPAS Exam, Typing Test, Comp Navi Skills Test, CAT, Written CAT) > Domain Levels (L1, L2, L3)
- Salary:
- ₱150,000.00 Monthly
