Business Relationship Manager
Quezon City, National Capital Region
Posted today
- Company:
- DEMPSEY RESOURCE MANAGEMENT INC
- Company Description:
- Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
a. Manage account’s performance and profit and lost.
b. Grow assigned accounts’ business and revenue.
c. Renew existing contracts and establish client relationships.
d. Collaborate with senior executives to devise customer engagement strategies.
e. Analyze customer satisfaction data to identify the company's current strengths and weaknesses.
f. Use data to develop new strategies to improve customer relations.
g. Write reports that showcase current customer relations and suggest future strategies to promote business growth.
h. Implement new customer service strategies by training mid-level managers in new customer engagement techniques. i. Use and integrate new technologies into the business' customer service strategy.
j. Recruit, mentor, and develop customer service agents and nurture an environment where they can excel through encouragement
and empowerment.
