Technical Support Representative
Pulilan, Bulacan
Posted today
- Company:
- Lexie Staffing and Business Consulting
- Company Description:
- It’s not just about finding jobs, it’s about finding the right people and opportunities for you. Which is why we built Lexie - a Recruitment Process Outsourcing (RPO) company that helps you discover new jobs that might be perfect for you. With Lexie, we bridge the gap between what you want and need – providing a better way to connect people with opportunities. Connect with Lexie today and start hiring great people who are right for the job in no time. Lexie is the solution to save you time-to-hire.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Identify and resolve issues: Diagnose problems and offer solutions
Provide guidance: Walk users through steps to resolve issues
Communicate solutions: Effectively communicate solutions to customers
Document issues: Document issues and resolutions for future reference
Remotely access systems: Identify the root cause of problems by remotely accessing user systems
Test networks: Test an organization's network to ensure everything is operating properly
Upgrade software and hardware: Upgrade software and hardware as needed
Direct clients to other departments: Direct clients to appropriate department if further assistance is needed
