Product Specialist

Bachelors Degree Holder of IT, Engineering or any related field
Preferably with motorcycle
Willing to work 4 days onsite and 1 day wfh from 8:30-6:00pm
1-4 years of experience in product specialization for computer devices, CCTV systems, and network hardware
Specific Technical Skills / License 3. Final Interview (face to face)
Expertise in computer devices, CCTV systems, and network hardware;
training or technical certification is a plus

Training Development

a. Design and develop comprehensive training courses for field
engineers, focusing on computer devices, CCTV systems, and
network hardware.
b. Maintain up-to-date records of training materials, course
feedback, and performance evaluations.
c. Continuously assess the skill levels of current engineers and
tailor training programs to meet their needs.
d. Deliver technical training programs to engineers, ensuring
the accuracy and timeliness of the training.
e. Regularly review and update training content to reflect new
technologies and industry standards.
Technical Support & Assistance:
a. Provide technical support and guidance to field engineers as
needed, including troubleshooting and product-related
assistance.
b. Ensure newly hired engineers undergo necessary onboarding
training for all relevant devices and systems.
Ongoing Skill Enhancement:

a. Conduct regular research on emerging technologies related
to computer devices, CCTV systems, and network hardware,
and recommend relevant training updates.
b. Monitor and report on the progress and effectiveness of
training programs to upper management.
Other Responsibilities:
a. Perform additional tasks as assigned by the Service Delivery
Manager or other relevant parties.
b. Conduct monthly operations reviews for the FSS team,
providing updates and suggestions for continuous
improvement.

EMPLOYEE STATUS: Project Based (1 yr
contract)