Customer Service Representative

Cebu City, Cebu
Posted 6 days ago
Company:
GDV Sourcing
Company Description:
Specializes in identifying, evaluating, and procuring goods, services, or suppliers on behalf of other companies. These companies typically help clients find the best suppliers or manufacturers, negotiate pricing, and manage logistics and supply chain processes. Sourcing companies can serve a wide range of industries, from manufacturing and retail to tech and consumer goods.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
100

Job Description

CONCENTRIX

Job Title: Customer Service Representative

Location: ITPark Cebu
Job Type: Full-Time
Salary: Php 16,000 up to 24,000
Start Date: February 20 & 26

Responsibilities:
-Handle customer inquiries via phone, email, or chat in a timely and professional manner
-Resolve customer issues and complaints with patience and empathy, offering solutions and alternatives
-Collaborate with other departments to ensure customer needs are met
-Continuously improve knowledge of products and services to provide accurate and helpful information
-Participate in training and development opportunities to enhance customer service skills

Qualifications:
-With at least 6 months of experience.
-Good to excellent English communication skills
-Excellent customer service, problem-solving, and multitasking skills
-Computer literate
-Can start ASAP

Offer:
-Up to Php 16k to 24k salary
-Monthly performance incentives
-Nigh Differential Fee
-HMO coverage
-Career development and advancement opportunities

How to apply:
You may send your resume here: [email protected]
Salary:
₱24,000.00 Monthly