Customer Service Representative
Cebu City, Cebu
Posted 6 days ago
- Company:
- GDV Sourcing
- Company Description:
- Specializes in identifying, evaluating, and procuring goods, services, or suppliers on behalf of other companies. These companies typically help clients find the best suppliers or manufacturers, negotiate pricing, and manage logistics and supply chain processes. Sourcing companies can serve a wide range of industries, from manufacturing and retail to tech and consumer goods.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Job Title: Customer Service Representative
Location: ITPark Cebu
Job Type: Full-Time
Salary: Php 16,000 up to 24,000
Start Date: February 20 & 26
Responsibilities:
-Handle customer inquiries via phone, email, or chat in a timely and professional manner
-Resolve customer issues and complaints with patience and empathy, offering solutions and alternatives
-Collaborate with other departments to ensure customer needs are met
-Continuously improve knowledge of products and services to provide accurate and helpful information
-Participate in training and development opportunities to enhance customer service skills
Qualifications:
-With at least 6 months of experience.
-Good to excellent English communication skills
-Excellent customer service, problem-solving, and multitasking skills
-Computer literate
-Can start ASAP
Offer:
-Up to Php 16k to 24k salary
-Monthly performance incentives
-Nigh Differential Fee
-HMO coverage
-Career development and advancement opportunities
How to apply:
You may send your resume here: [email protected]
- Salary:
- ₱24,000.00 Monthly