Servicenow Engineer
Makati, National Capital Region
Posted yesterday
- Company:
- Nityo Infotech
- Company Description:
- Nityo is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo has operations in 11 countries across the Globe (North America, Canada, United Kingdom, South Africa, Australia, Japan, Singapore, India, Malaysia, Thailand and Philippines). Its portfolio of solutions and services would include: Outsourcing; System Integration; Application Software Development; Consulting; Quality Assurance and Training. Nityo provides services to several local and multinational clients including those coming from Fortune-Global 1000 companies on Commercial, Industrial and Government sectors with key vertical markets such as: financial, life sciences, healthcare, telecommunications, utilities and independent software vendors.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 2
Job Description
Schedule: Night Shift - 9pm to 6am or 10pm to 7am
Setup: Hybrid (at least 2x a week onsite)
QUALIFICATIONS:
*Development and implementation experience within the ServiceNow CSM and ITSM domains.
*Must be skilled in ServiceNow client and server-side JavaScript and AngularJS.
*Ability to create and manage workflows using Flow designer and Workflow Editor.
*Proficiency with ServiceNow API architecture, Rest integrations and Scripted REST API development.
*Extensive knowledge in the Advanced Work Assignment module such as setting up channels, queues, assignment rules, handling agent presence and capacity and should be able to troubleshoot technical issues within the Agent Chat and Configurable workspace.
*Proficiency in Service Portal architecture such as creation of portals, pages, widgets, and the ability to create custom logic using AngularJS implementation.
*Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.
*Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS and HTML.
- Salary:
- 127.500,00 ₱ Monthly