Technical Support Analyst

Taguig, National Capital Region
Posted more than 30 days ago
Logo Eteam Workforce Private Corporation
Company:
Eteam Workforce Private Corporation
Company Description:
Provider of staffing solutions and global contingency workforce management to Fortune 1000 companies.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
15

Job Description

Job Qualifications:
-Open to College Undergraduates with 6 months of BPO experience Preferably in the Financial Data
-I have a background in finance, collections, billing, loans, crypto currency, etc.
-Average Communication Skills
-Nightshift Differential
-13th Month Pay
-Permanent
-Fulltime
-Hybrid setup
-US Base Account

Job Description:
-Responsible for providing support for customers across multiple channels (phone, messaging & email) by investigating, troubleshooting, and resolving customer issues.
-Handling a technical support
-Use all available resources to ensure high standards are met and work is carried out most efficiently.
-Be a trusted advisor, listen, and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions.
Salary:
₱65,000.00 Monthly