Office Administrator

Job Summary:
We are seeking a highly organized and efficient Office Administrator to oversee the day-to-day operations of our office. The successful candidate will ensure that administrative functions are handled seamlessly, supporting management and staff to maintain a productive and professional work environment.

Key Responsibilities:
• Managing Deliveries:
- Plan and organize daily delivery runs for the drivers
- Oversee and manage the driver roster to ensure smooth operations

• Handling Orders:
- Place customer orders through the portal and website
- Process orders with suppliers and maintain strong relationships with them
- Keep track of back-ordered items and notify customers about out of stock items
- Find suitable alternatives for out of stock items when possible

• Customer Service & Communication:
- Check and respond to emails promptly
- Provide excellent customer service over the phone, answering questions and solving problems

• Stock & Pricing Management:
- Keep track of stock levels and ensure inventory is well maintained
- Organize stock to make it easy to access and restock when needed
- Overlook price changes from suppliers and update pricing accordingly
- Prepare price, and send quotes to new and existing customers

• Employee Training & Support:
- Train employees on using the run-sheet and working with suppliers

Qualifications:
• Bachelor’s degree in Business Administration, Management, or related field preferred.
• Proven experience as an Office Administrator or similar role.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, PowerPoint) and other office tools.
• Ability to work independently and as part of a team.
• Familiarity with office management procedures and basic accounting principles is an advantage.