Office Administrator

Job Summary:
We are seeking a highly organized and efficient Office Administrator to oversee the day-to-day operations of our office. The successful candidate will ensure that administrative functions are handled seamlessly, supporting management and staff to maintain a productive and professional work environment.

Key Responsibilities:

Managing Deliveries:

Plan and organize daily delivery runs for the drivers
Oversee and manage the driver roster to ensure smooth operations
Handling Orders:

Place customer orders through the portal and website
Process orders with suppliers and maintain strong relationships with them
Keep track of back-ordered items and notify customers about out of stock items
Find suitable alternatives for out of stock items when possible
Customer Service & Communication:

Check and respond to emails promptly
Provide excellent customer service over the phone, answering questions and solving problems
Stock & Pricing Management:

Keep track of stock levels and ensure inventory is well maintained
Organize stock to make it easy to access and restock when needed
Overlook price changes from suppliers and update pricing accordingly
Prepare price, and send quotes to new and existing customers
Employee Training & Support:

Train employees on using the run-sheet and working with suppliers

Qualifications:
Bachelor’s degree in Business Administration, Management, or related field preferred.
Proven experience as an Office Administrator or similar role.
Excellent organizational and multitasking skills.
Strong verbal and written communication skills.
Proficiency in MS Office (Word, Excel, PowerPoint) and other office tools.
Ability to work independently and as part of a team.
Familiarity with office management procedures and basic accounting principles is an advantage.