E-commerce Operations Supervisor
Makati, National Capital Region
Posted 10 days ago
- Company:
- Dempsey
- Company Description:
- We are a dynamic and growing recruitment firm specializing in connecting talented professionals with leading companies across various industries. Our mission is to provide exceptional recruitment services by understanding client needs and candidate aspirations, ensuring the perfect match for both parties. With a focus on professionalism, integrity, and efficiency, we aim to build long-term relationships while helping businesses thrive and individuals advance their careers. Let us help you find the right talent for your team or the perfect career opportunity for your future.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
. Daily Managing and Monitoring Team KPIs
o Inbound and Putaway metrics Outbound metrics
o Overall team performance
. Oversee the receiving and organizing of products in the warehouse (stacking and racking) of inbounded merchandise.
. Oversee picking, packing, and shipping orders in a timely and accurate manner.
. Lead inspecting customer returns and exchanges to be put back in inventory.
· Resolve issues involving inventory discrepancies and order problems
Monitor OMS and WMS for irregularities and work with the vendor(s) to
achieve resolution(specifically backend root cause identification of order
failure(s), not front-end customer transactions)
. Performing other duties and ad hoc projects assigned by leadership.