Admin Specialist - Sales Planning

Quezon City, National Capital Region

Posted today

Company:: J-K Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 3

Job Description

Client Profile: This company is a well-known Japanese company that produces appliances with high quality worldwide. The company launched its first product in 1951, and as of right now, they are focused on sales and distribution.

Position: Admin Specialist - Sales Planning (Dayshift, Weekends Off)
Company Industry: Manufacturing Company
Location: Quezon City
Salary Offer: Php19,000-Php25,000
Work Schedule: Monday-Friday (8:00 AM - 5:00 PM)
Work Set Up: Onsite

Job Requirements:
✨Bachelor’s degree holder
✨With 1-2 years experience in warranty claim processing in manufacturing or service industry
✨Willing to Work in Quezon City
✨Amenable to attend interviews
✨Can start as soon as possible

Job Responsibilities:
✨Client service requests should be received, recorded, and prioritized. Prompt assignment to the proper service teams should be ensured, and progress should be tracked to meet service-level agreements (SLAs).
✨Act as the primary point of contact for client questions, responding politely and promptly, updating clients on the progress of their service requests, and proactively resolving any issues.
✨Create documentation and reports for analysis and compliance needs.
✨Determine what needs to be improved and help to improve the process.
✨Other duties that may be assigned by immediate superior

Recruitment Process: ( Face to face)
✨HR Screening
✨Initial Assessment (May be done via phone call or face to face)
✨Final Interview (Face to face)
✨Job Offer