Collection Specialist

Quezon City, National Capital Region

Posted today

Company:: J-K Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor’s Degree
Number of vacancies:: 37

Job Description

Company: This company is one of the most largest IT company not only here in the Philippines but also in other country. They also focus on specializing It software, Hardware and AI tools.

Position: Collection Specialist (Earn Up to Php50,000)
Company Industry: IT Company
Location: UP Ayala Technohub/Eastwood
Salary Offer: Php30,000 - Php50,000
Work Schedule: Monday - Saturday - Night Shift
Work Set Up: Work Onsite
BENEFITS :
✨Government Mandated Benefits
✨Sick Leave Credits
✨Vacation Leave Credits
✨13th Month Pay
✨HMO
BENEFITS :
✨Government Mandated Benefits
✨Sick Leave Credits
✨Vacation Leave Credits
✨13th Month Pay
✨Commission

Job Requirements:
✨Open for Non Bachelors Degree.
✨At least 2-3 years experience in Accounts Receivable role.
✨At least 1 year experience in collection role .
✨Experience in Customer Service/AR support or handling customer inquiries is an advantage.
✨Amendable to start as soon as possible.

Job Responsibilities:
✨Handle inbound calls from customers regarding outstanding balances.
✨Examine and resolve client complaints or issues pertaining to order fulfillment, payments, or invoicing.
✨Ensuring that all client interactions and payment statuses are accurately documented.
✨Work together with internal departments to guarantee that client complaints are resolved accurately and promptly.
✨Meet or exceed monthly service level agreements.

Recruitment Process: (Online Interview)
✨Initial Interview
✨Communications Skills Assessment
✨Final Interview
✨Job Offer