Customer Service Representative - Pampanga/ Up To 30K Monthly

Pampanga, Pampanga
Posted 5 days ago
Logo The Referrers
Company:
The Referrers
Company Description:
THE REFERRERS is a global Talent Community that sources, screens and select competent candidates to fill up various job positions intended for our client companies. This platform supports Filipino job seekers for local placements only. We have positions available in multiple locations here in the Philippines. THE REFERRERS value the confidentiality of the information we collect from you. We are committed to protecting and respecting your personal data privacy and complying with Republic Act 10173 or the Data Privacy Act of 2012.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor’s Degree
Number of vacancies:
5

Job Description

- Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
- Provide accurate information about products, services, or company policies.
- Handle and resolve customer complaints with patience and empathy.
- Process orders, returns, refunds, and exchanges as required.
- Keep records of customer interactions and update customer accounts in the database.

Required Skills:
- Completed 2 years in College
- Must have 1 year Credit & Collections Account BPO Experience
- Willing to work onsite

Additional Notes:
- This position will be working with a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change.

Working Set-up: Onsite

Work Schedule: Mondays to Fridays

Salary Range: P20,000- P30,00

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