IT Ops Senior Manager
Taguig City, National Capital Region
Posted 4 days ago
- Company:
- ADDFORCE Human Resource Solutions INC
- Company Description:
- ADDFORCE Human Resources Solutions Inc. is a Total Human Source Provider, offering a full wide- range and affordable One-Time Placement Staffing Services. Our vision is to share a common goal of building relationships based on trust and shared values to make us deliver on our belief that great people make great companies. We thrive for excellence by having keen attention to details and accuracy, committed to continuous improvement, monitor quality levels, find root causes of quality problems and act on them. Our Executive Placements Team builds customers confidence on our services by committing to increase customer satisfaction, set achievable customer expectations, assume responsibility for solving customer problems, solicit opinions and ideas from customers to target and achieve the best possible results. We are proud to have partnered with prestigious Multinational Companies from Manufacturing, IT and BPO, Consumers to name a few. Thru our Team of highly dedicated, experienced and customer-oriented Recruitment Specialists, we share your Goal of finding the right hire.
- Contract Type:
- Full Time
- Experience Required:
- More than 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Work Setup: Hybrid
Schedule: Dayshift and consider US shift for some days
• Requires 10+ years of experience as a proven leader for a 24/7/365 Operations Center covering core business-critical IT services in a large, enterprise environment
• Requires a proven track record of strong leadership of Infrastructure and Application Support technical teams to resolve critical issues as quickly as possible to minimize adverse business impact
• Previous retail experience desired
• Solid understanding of Cloud Data Center architecture as well as core IT infrastructure
• Experience in supporting Private and Public Clouds (e.g. Azure)
• Experience in developing and implementing wide-scale, multi-site, and global IT Resiliency and Business Continuity Plans.
• Demonstrates a high level of energy, results-driven, and the ability to work under pressure with tight delivery deadlines
• Demonstrates strategic thinking skills and maturity in tackling complex problems, dealing with technical, interpersonal, and process
• Must have experience leading teams through and managing complex technology and organizational transition
• Ability to effectively influence and communicate with Sr. IT and Business Management in setting strategy, and enterprise priorities and adding increased value through the delivery of Data Center Services
• Experience in building and developing productive operational relationships with significant third-party suppliers
• Strong interpersonal skills and multi-faceted communications
• Demonstrated ability to effectively build relationships, influence, mentor and obtain results through a diverse team
• Proven financial acumen relative to budget development, management, and business case development
• Experienced with automation, service monitoring, and supporting capabilities that enhance problem determination, root cause analysis, and rapid problem resolution
• Thorough understanding of ITIL; Incident, Event, Problem, Change, and Configuration Management principles and able to apply best practices.
- Salary:
- ₱200,000.00 Monthly
