Quality Assistant Manager
Cebu, Cebu
Posted 15 days ago
- Company:
- Gratitude
- Company Description:
- Founded in 2004 as a BPO recruitment consultancy in India, our journey has evolved into a remarkable transformation. Today, we proudly bear the ISO 9001:2008 certification, a testament to our commitment to excellence. Our guiding ideology places candidates and employees at the forefront – their well-being and satisfaction take precedence. Clients hold the second place in our priority, an approach aligned with a center-right perspective.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Work location: Cebu
Work set up and schedule: Onsite and Shfiting
Salary: 40k-50k
Qualifications:
•Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role
•Knowledge of quality tools and analysis
•Experience in financial services (preferred)
•Must have an understanding of NPS calculation/CSAT
•Knowledge of quality framework deployment in new transitions
•6 years of experience in BPO
- Salary:
- 50.000,00 ₱ Monthly