Business Analyst (Online Process Only) - Earn up to Php 1

Antipolo City, Rizal

Posted yesterday


Company:: JK Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise. Awards from different firms, and even from the Philippine’s top Job - posting site followed in consecutive years. J-K was recognized for being one of the Philippine’s fastest growing firms and a company with most jobs offered in 2018. Up-to date, J-K has already provided 8500+ jobs to Bilingual speakers of different languages, and has assisted more than 600 international and global firms listed in the Forbes and Fortune 500 list of Global companies. J-K Network is partnered with close to 700 Global and International Firms. This network brings about thousand jobs for different language speakers, from Japanese, Mandarin, Korean, Thai, Vietnamese, Malaysian, Spanish, German, French, Portuguese, Arabic, Italian and other Asian and European Language Speakers. With more than 9 years of expertise in Multilingual recruitment and being one of the pioneers in the industry, J-K Network already has the advantage in finding Bilinguals, jobs that change lives for the better. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

HIRING! Business Analyst (Online Process Only) | Earn up to Php 150,000
COMPANY PROFILE: Is a provider of digital technology and customer experience services dedicated to upending the market via unrelenting emphasis on achieving client goals, human-centered innovation, and limitless adaptability.

Position: Business Analyst - Antipolo City (Hybrid)
Company Industry: IT Consulting
Work Location: Masinag, Antipolo City
Work Schedule: Night Shift
Salary: Php70,000- Php150,000
Work Set Up: Hybrid

BENEFITS:
•Government Mandated Benefits
•Insurance
•Hybrid set up
•HMO on day 1
•18% Night differential rate

JOB REQUIREMENTS:
• In order to better understand the effectiveness of marketing campaigns, quality metrics, customer behaviors, and overall KPI achievement, this role will work closely with internal and client call center stakeholders to develop, configure, compile, and analyze reports that draw from a variety of data sources.
• Strong ability to use SQL and Excel for data extraction and to create engaging reports, slides, and analyses for various audiences.
• Familiarity with dashboarding and visualization technologies such as Tableau, Looker, and PowerBI.
• Preference for those who are qualified or educated in Lean Six Sigma and COPC
• It helps to know about Fresh works, Salesforce, or anything comparable.

JOB RESPONSIBILITIES:
- 5+ years BPO experience (multi-site, multi-client)
- 3+ years’ experience with Report Analytics, SQL, and PowerBI
- Bachelor's degree in a quantitative field (preferred)
- Proficiency in Excel
- Experience with visualization tools (PowerBI, Looker, Tableau)
- Lean Six Sigma/COPC training (preferred)
- Knowledge of Freshworks/Salesforce (a plus)
- Flexible with extending shifts
- Willing to work a hybrid schedule in Antipolo City

RECRUITMENT PROCESS: (ONLINE)
Hr Interview
Technical Assessment
Hiring Manager Interview
Job offer