General Manager
Davao City, Davao del Sur
Posted today
- Company:
- Citistar Shopping Center, Inc.
- Company Description:
- CitiStar Shopping Center Inc. is a merchandising company established in the year 2000. The first branch opened at San Pedro Street Davao City. As one of the most ambitious wholesale and retail shopping center in Davao City. The Company is widely recognized as one of the best wholesale and retail provider with a team of creative, dynamic and dedicated staff. We have pushed all areas of wholesale and retail to new frontiers of RTWs, Plastic ware, Hardware, Appliances, Cosmetics, Toiletries, Toys, Gadgets and Motor parts.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Role Purpose:
Drive profitability and growth by effectively managing operations, leading teams, and fostering a customer-centric culture.
Duties and Responsibilities:
Strategic Planning: Develop and execute strategies to achieve business goals, adapting to market dynamics.
Operations: Oversee daily operations, ensuring efficiency in inventory, logistics, and customer service.
Finance: Manage budgets, analyze financial data, and implement cost-control measures to maximize profitability.
Sales & Marketing: Drive sales growth through effective marketing, competitive pricing, and strong customer relationships.
Team Leadership: Build and motivate a high-performing team, fostering a collaborative and results-oriented environment.
Compliance: Ensure adherence to laws and regulations, proactively mitigating risks.
Reporting To: Company Owner
Job Specifications:
Experience: 5+ years in senior management (Philippine retail/wholesale), managing a multi-faceted operation.
Education: Bachelor's degree in Business or related field. MBA preferred.
Industry Knowledge: Strong understanding of the local retail landscape and consumer behavior.
Languages: Fluent in English and Filipino. Bisaya proficiency is highly advantageous.
Skills: Demonstrated leadership, analytical, problem-solving, communication, and negotiation skills.
Crucial Competencies
Market Awareness: Identify opportunities and threats by staying informed about market trends and competitors.
Leadership: Motivate and guide teams to achieve goals in a collaborative environment.
Business Acumen: Possess strong financial literacy and analytical skills for sound decision-making.
Customer Focus: Prioritize customer satisfaction and build strong relationships.
Results Orientation: Set clear goals, hold teams accountable, and drive the company towards results.
Key Performance Targets
Revenue Growth: Achieve consistent year-on-year sales revenue growth.
Profit Margins: Maintain healthy profit margins through efficient cost management.
Customer Retention: Build a loyal customer base.
Employee Satisfaction: Create a positive and rewarding work environment.
Brand Building: Enhance the company's brand image and reputation.
Critical Deliverables
Annual Business Plan: Develop and execute a comprehensive plan with clear objectives and strategies.
Performance Reports: Regularly monitor and analyze KPIs to track progress and inform decision-making.
Customer Feedback Mechanisms: Implement systems to gather and analyze customer feedback for service improvement.