Accounting Staff

1. Ensure that invoices are prepared and sent to customers in a timely and accurate manner, based on sales orders and contracts.
2. Monitor customer accounts to ensure that payments are correctly applied and received timely.
3. Utilize various communication channels, such as phone calls, emails, and letters, to follow up with customers and collect outstanding payments.
4. Investigate and resolve any payment discrepancies or disputes in a professional and timely manner.
5. Work closely with the sales team and other internal stakeholders to address customer concerns and ensure that issues are resolved promptly.
6. Keep accurate records of customer interactions and transaction details within the accounting system.
7. Distribute monthly statements to customers to keep them informed of their outstanding balances.
8. Generate financial reports related to accounts receivable, including aging reports, cash collections, and bad debt analysis.
9. Assist with month-end and year-end closing activities by preparing reconciliations and reports for management.