Business Operations Manager - Sales
Malvar, Batangas
Posted 5 days ago
- Company:
- HR Network Inc.
- Company Description:
- HR NETWORK was borne out of a need by business and industry for highly focused and strictly confidential search. This results in the hiring of effective, successful, and top-notch professionals. The company is a brain child of a group of highly competent young professionals with proven track record in the field of Human Resources Management practice. They share a common vision of becoming the “new breed” in human resources management and development consulting. Established in August 1999, HR Network’s executive search services of exacting standards are availed of by a wide range of local and multinational companies specifically in the IT industry
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
Duties and Responsibilities:
-Manage Sales Operations functions and align ERP systems with business processes.
-Develop and implement reporting tools (e.g., BI) to provide accurate and timely data.
-Monitor and ensure quality in the Order-to-Cash (O2C) process, including KPI tracking.
-Lead, train, and develop the Sales Operations team to maintain high performance and morale.
-Allocate resources effectively to support market growth and handle order management for new stores, rollouts, and smallwares.
-Serve as a liaison between customers and internal departments to resolve complaints and improve customer satisfaction.
-Support AR collection efforts through timely invoice submissions and resolution of conflicts.
-Contribute to strategic planning as part of the Management Team
Qualifications:
-Bachelor’s degree in Business or a related field
-With 8 years of relevant working experience
-With 5 years of managerial experience in a manufacturing industry
-Proven experience in Project Management and Sales Operations
-Proficiency in ERP systems and business reporting tools
-Customer-focused mindset with experience in complaint resolution.
-Amenable to work in Malvar, Batangas