Join Our Team as a BPO Training and Development Associate Manager
Manila, National Capital Region
Posted 2 days ago
- Company:
- Neksjob Philippines
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 100
Job Description
Work Schedule: Mid Shift (Weekends Off)
Are you ready to lead, inspire, and make a real impact in the BPO industry? If you’re passionate about shaping the future of training, we want YOU! Become part of a dynamic team as a Training and Development Associate Manager and take your career to the next level!
What You’ll Be Doing:
Assessing Training Needs: Dive deep into performance trends to identify key areas for improvement, designing targeted interventions to boost team success.
Designing & Developing: Oversee the creation of engaging training materials, strategies, and evaluation processes that align with business objectives.
Tracking & Reporting: Generate impactful reports, track performance, and ensure continuous improvement with a data-driven approach. Driving Performance: Lead coaching and intervention programs to tackle performance gaps and ensure team excellence.
What We’re Looking For:
Experience:
7+ years in Training & Development
5+ years of leadership experience
2+ years in the BPO/Contact Center industry
Skills:
Expertise in Training Needs Analysis (TNA)
Strong presentation & communication skills
Knowledge of Adult Learning Theory
Ability to create training programs that make a real impact!
Why You’ll Love It Here:
Growth Opportunities: Take on leadership and development challenges that will grow your career.
Work-Life Balance: Enjoy a mid-shift schedule with weekends off!
Team Culture: Be part of a supportive, results-driven team focused on success.
Are you ready to make an impact and help shape the future of training? Apply today and become a part of something amazing!
Note: Only applicants who are authorized to live and work in the country are eligible for this role.
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