Senior Application Support

BGC, Taguig, Rizal

Posted yesterday

Company:: Lewis Glanz Consulting
Company Description:: Lewis Glanz Consulting was founded in the year 2010 in the United Kingdom by Oliver Lewis. In the year 2015, LGC expanded its market and began establishing in the Philippines. Starting from two employees, we are now over 80 employees strong, and we are still continuing to grow. Over the years, LGC ensures that we give the best services both to our clients and candidates, and up until now, we continue to give this service to every individual that we engage with.
Contract Type:: Full Time
Experience Required:: 5 to 10 years
Education Level:: Bachelor’s Degree
Number of vacancies:: 1

Job Description

Responsibilities:
• Lead smooth and quality-assured transition of application features from development to
production environments
• Drive continuous improvement initiatives and optimization of business application service
operations
• Lead the development of the Operations Enablement service catalogue to further improve
service delivery
• Run/Lead small to mid-sized projects related to operations

Qualifications:
• Degree in technology, software engineering or related quantitative field
• More than 5-10 years of experience in similar role, preferably in technology and/or financial
industry
• Proficient in relational databases (SQL Server/PostgresDB)
• Experience in cloud services such as AWS (certification is a plus)
• Experience with incident and problem management
• Experience in programming languages such as Java and/or Python is a must have
• Knowledge Snowflake is a plus
• Knowledge in Business Intelligence tools (Qlik) is a plus
• Proficiency with collaboration and project tools like Jira, Confluence
• Good understanding or have gained experience on at least one common Enterprise Agile
Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus)
• Strong problem-solving skills with the ability to see the big picture, understand how the
details contribute to that, and think through the cause-and-effect relationships that can
create change
• Proven ability to balance and prioritize multiple operations/projects at a time, while
maintaining sharp attention to detail
• Accurate, effective, and independent working style
• Strong analytical and problem-solving skills
• Ability to work under pressure and confidently interact with business users
• Excellent communication skills and customer centric approach
• Very good language skills in English (written/oral)
• Knowledge about private markets would be an advantag