Front Office Receptionist

Customer Service
* Promptly, accurately, professionally and courteously receives all telephone calls, connects/relays them to person/section concerned.
*Entertains inquiries with utmost courtesy and tact and directs them to the right party.
*Handles POS, handles money and cashiering
*Issues receipts to guest and members in the Club
Keeps immediate supervisor well-informed of activities, results of efforts and problems identified/potential problems; recommends corrective actions to immediate supervisor.
*Respects confidentially of organization and office personnel related information.
*Notifies superiors four hours before start time of daily start time, regarding his/her absences/delays; updates and informs same of other related information.
*Maintains a thorough working knowledge of and adheres to organization/cooperative’s policies, regulations and procedures.
Sees to it that all equipment at the reception is functioning properly and reports immediately any malfunction for proper repair and maintenance.
*As needed, assists with clerical tasks to include typing, filing, proofreading, and maintenance of service logs and data entry.
*Receives/signs for deliveries when necessary and notifies recipients.
*Handles reservations
*Handles endorsements from other departments