Customer Service Representative (Full-Time) Urgent Hiring Makati

Makati, National Capital Region
Posted 2 days ago
Company:
Dempsey Executive Search
Company Description:
We are an executive search company for direct hire, engaged in the sourcing and referral of college graduates and professionals in the fields of Accounting, Finance, Engineering, Sales, Marketing, Web & Programming, HR & Admin, Behavioral Science, Arts and related fields.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor’s Degree
Number of vacancies:
10

Job Description

Customer Service Representative (Full-Time) – Urgent Hiring

Location: Makati Office

Salary: ₱16,000 – ₱18,000 per month (commensurate with experience and qualifications)

Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM (onsite, rotational shifts)

Job Type: Full-time, Direct Hire

Job Responsibilities:

Inquiry Handling: Address general inquiries and facilitate outpatient availments through the 24/7 hotline.
Hospital Coordination: Assist with hospital admissions and discharges for healthcare members via the hotline.
Documentation: Secure necessary medical documents related to hotline transactions.
Billing Verification: Perform billing and payment verification tasks.
Cross-Department Collaboration: Work collaboratively with various departments to ensure seamless service delivery.
Additional Duties: Undertake other responsibilities as assigned by the immediate superior.
Qualifications:

Bachelor's degree in any 4-year course.
Proficiency in Microsoft Office applications.
Prior experience in HMO, hospital, or clinic settings is advantageous.
Strong communication skills.
Willingness to work on a rotational shift schedule.
Reliable internet connection.
Access to a personal computer or desktop equipment.
Salary:
18.000,00 ₱ Monthly

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