Survey Support Coordinator (Work From Home)
Work From Home, National Capital Region
Posted 9 days ago
- Company:
- Mind Stream Solution
- Company Description:
- Mind Stream Solution is a leading provider of comprehensive human resource solutions, with a global reach spanning Europe, America, and the Asia Pacific region. We offer comprehensive and integrated human resource solutions to businesses, including high-end headhunting services, recruitment process outsourcing, human resource outsourcing, flexible employment solutions, payroll services, management training, contract employee recruitment, talent assessment, and business process outsourcing management consulting.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 15
Job Description
As a Survey Support Coordinator, you will be responsible for supporting our business through assisting our survey participants, as well as supporting our survey operations staff. You will be the participation contact for surveys, including participation solicitation, order form submission and participant reporting.
ADDITIONAL INFORMATION
DUTIES AND RESPONSIBILITIES
Provides administrative and logistical survey product support including research, progress tracking, and documentation.
Provides initial and follow-up email and phone communications for survey participation.
Research and updates potential participant contacts based on contact list information provided by the client.
Creates survey subscriptions and user set up and ensures accurate execution of order forms.
Acquires and maintains survey product knowledge.
Monitors accuracy of Salesforce CRM and takes corrective action when necessary.
Assists customer service with customer questions or requests.
Assists in the completion of other projects as needed.
- Salary:
- 20.000,00 ₱ Monthly