Spanish-Speaking Individual

We are looking for a detail-oriented and fluent Spanish-speaking individual to join our team as an Order Processing Agent. This position involves processing customer orders, providing support in Spanish, and ensuring timely and accurate fulfillment of orders.
If you are passionate about providing excellent customer service in Spanish and enjoy working in a dynamic team environment, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Responsibilities:
- Communicate with co-workers and some outside vendors with English and Spanish speaking skills
- Process and accurately input orders into the system
- Coordinate with warehouse and shipping teams to ensure timely delivery
- Resolve any order-related issues or customer concerns in a professional manner
- Maintain accurate records of orders and customer interactions

Requirements:
- Fluent in spoken and written Spanish, with excellent communication skills
- Strong attention to detail and accuracy in data entry
- Customer service experience is a plus
- Ability to work efficiently in a fast-paced environment
- Proficient computer skills, including MS Office and order processing systems

Qualifications & Benefits:
- Graveyard Shift - Monday to Friday
- Rest Day on Weekend - Saturday & Sunday
- Monthly Salary is Negotiable with Government Statutory Benefits, Health Card (HMO), Cash Allowance etc.
- At least 3-6 Months E-mail/Chat support experience
- Must be Good to EXCELLENT spoken and written English skills
- SECONDARY and or COLLEGE GRADUATES and UNDERGRADUATES
- Must be at least 18 and above
- Computer Literate and proficient with Microsoft Office
- DATA ENTRY with good computer typing skills
- Office Location - Pasig City
- Starting Date: ASAP
- Hiring Process: 1 DAY PROCESS. Exam and Interview.
- Passing applicants will then undergo Final Interview.
- Direct Hire. We are Not Agency
- Scheduled ON-SITE and or ONLINE interview and exam

Training Set-up: More or less than 3 Months OFFICE training, then we will arrange the performance-based HYBRID and WORK FROM HOME set-up, we will provide the work computer.
NATURE OF BUSINESS: (BPO) Business Process Outsourcing for Web Content Design, Development and Contact Center