Consultant - Digital Transformation (Insurance)
Iloilo, Iloilo
Posted today
- Company:
- Visage Executive Search
- Company Description:
- At Visage Executive Search, we are dedicated to connecting top-tier talent with the most dynamic and innovative companies in the industry. As a premier executive search firm, we specialize in identifying and recruiting exceptional leaders who drive business success. Our team of experienced professionals brings a deep understanding of various industries, with a particular focus on BPO, RPO, FMCG, Healthcare, IT and Gaming. We take pride in our tailored approach, working closely with our clients to understand their unique needs, culture, and strategic goals. With an extensive network and a commitment to excellence, we are uniquely positioned to find the right leaders who can make a significant impact. Whether you're seeking C-suite executives, senior management, or specialized roles, Visage Executive Search delivers unparalleled results through a blend of industry expertise, strategic insight, and personalized service. Our mission is to build long-lasting partnerships, helping businesses thrive by placing the right people in the right positions. At Visage Executive Search, we don't just find candidates; we find leaders.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
• Identification of opportunities followed with project execution to meet the agreed targets with clients.
• LEAN Six Sigma and Digital Transformation Project mentoring.
• Build curated, market leading transformation solutions for the client working with cross-functional teams (internal and external)
• Market research across best-in-class CX practices, contact center demands, evolving trends etc.
• Adherence to internal protocol around project identification, execution etc. through design thinking workshops, due-diligence, re-imagining customer journeys, blueprinting activities etc. keeping in mind customer effort reduction, improving straight through processing etc.
• Conduct Lean Six Sigma trainings.
Qualifications:
• 8 to 10 years’ experience in the field.
• Open to non BPO relevant experience (night shift)
• System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet, and web-based applications).
• Language proficiency (English) - Good/ Excellent.
• Should possess good analytical skills, communication, and negotiation skills.
• Excellent knowledge of Excel, Word, Power point & Minitab.
• Certified Greenbelt/Blackbelt.
• Project management and design thinking practitioner.
• P&C Insurance experience.
• CX Transformation experience.
• Action and results oriented, self-driven person with high energy level, analytical and structured, quality focused and adaptable.
• Willing to relocate in Iloilo City.
• Flexible with work arrangement - shifting scheduled and 100% work from the office