Technical Support and End User Services Manager

San Juan City (Head Office), National Capital Region
Posted today
Logo Dempsey Resource Management, Inc.
Company:
Dempsey Resource Management, Inc.
Company Description:
Dempsey Resource Management Inc. is a company authorized to engage in the local manpower placement. It is duly registered with the Department of Labor and Employment, Securities and Exchange Commission, Bureau of Internal Revenue with the corresponding Quezon City business permit. There is no other company registered with exactly the same with our trade name and address. Clearly, anyone who represents and uses our trade name Dempsey Resource Management Inc. is deemed fake and a scammer with ill intent purpose.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor’s Degree
Number of vacancies:
1

Job Description

The Technical Support and End User Services Manager will be the lead onsite technology resource 24/7.

This role will be responsible for managing the onsite Local Support and assure that internal clients receive a high level of support on a daily basis.

This person will serve as an escalation point for critical issues from our user community and manage projects to completion on or ahead of schedule.

A key component of this position is to manage projects and issue resolution expectations by communicating status to the ICT Manager in a timely manner.

Performs full supervision of the ICT Hardware Technical Support Group.
Salary:
60.000,00 ₱ Monthly

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