IT Quality Assurance Specialist

The IT Quality Assurance (QA) Associate plays a crucial role in ensuring the reliability and security of the lending company's IT systems. With the increasing complexity of loan origination processes, compliance requirements, and customer data security, a dedicated QA Specialist will ensure that all software solutions and systems are thoroughly tested and meet the highest standards. This role will mitigate risks of system failures, enhance user experience, and maintain regulatory compliance.

Key Responsibilities:
• Test Planning and Design:
* Develop and implement comprehensive test plans, test cases, and test scripts for applications related to the loan origination system and other financial software.
* Ensure all test cases are aligned with business requirements and technical specifications.

• Quality Assurance Execution:
* Perform functional, integration, regression, performance, and security testing on new and existing applications.
* Conduct manual and automated testing to verify the functionality and performance of IT systems.

• Defect Tracking and Resolution:
* Identify, log, and track software defects, providing detailed descriptions for development teams.
* Collaborate with developers to reproduce and troubleshoot issues, ensuring timely resolution of defects.

• Compliance and Risk Management:
* Ensure that all systems and processes adhere to industry standards, regulatory requirements, and internal compliance policies.
* Identify potential risks during testing phases and recommend solutions to mitigate them.

• Reporting and Documentation:
* Document test results, including detailed records of test cases, defects, and software improvements.
* Prepare regular QA reports for project managers and IT leadership, highlighting key findings and risks.
* Process Improvement:
* Continuously assess testing processes and tools, recommending improvements to enhance testing efficiency and accuracy.
* Assist in automating QA processes where applicable to improve speed and reliability.

• Collaboration and Communication:
* Work closely with IT teams, developers, business analysts, and stakeholders to ensure that quality standards are maintained throughout the project lifecycle.
* Participate in regular project meetings to provide insights on testing status and quality issues.

Key Requirements:
• Educational Background: Bachelor's degree in computer science, Information Technology, or a related field.
• Experience: 2-4 years of experience in software quality assurance, preferably within financial services or lending technology.
• Knowledge of Financial Systems: Familiarity with loan management systems, finance-related software, and banking or lending industry regulations.
• Tech Proficiency: Proficient in QA tools (e.g., Selenium, JIRA, TestRail), scripting languages, and understanding of software development life cycle (SDLC).
• Attention to Detail: Ability to identify even the smallest defects and ensure system reliability.
• Strong Analytical Skills: Capacity to analyze software applications and processes to identify weaknesses and improvement opportunities.
• Problem-Solving: Proactive in troubleshooting and resolving issues efficiently to prevent project delays.
• Communication Skills: Excellent verbal and written communication skills for clear reporting and collaboration with cross-functional teams.
• Understanding of Compliance: Strong knowledge of financial industry regulations, such as PCI-DSS, data protection laws, and other standards relevant to IT systems in lending.
• Time Management: Ability to manage multiple testing cycles within project timelines.
• Automation Knowledge: Familiarity with automated testing tools and scripts to streamline QA processes.