Customer Service Rep Staff
san pedro, Laguna
Posted 3 days ago
- Company:
- INFINITY BROADBAND INC.
- Company Description:
- Dasca Cable Services, Inc. is an organization that focuses on Cable TV and Internet services. The Company started in 1998, and it’s located at D. Mangubat St. Zone 2, Dasmariñas City, Cavite. We are located at the heart of the old City proper and first offered Cable TV as our primary services.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 5
Job Description
• Provide comprehensive information about the products or services, addressing any questions or concerns raised by the subscribers.
• Generate job order forms for customers who have applied for the services offered.
• Ensure accuracy and completeness of information on the forms, capturing all necessary details required for processing.
• Notify customers about any upgrades or changes to the services offered.
• Inform customers in a timely manner if there are time constraints or limitations associated with the services.
• Print job order upgrade forms as needed, ensuring they are correctly filled out and ready for processing.
• Coordinate with relevant departments or personnel to facilitate upgrades and ensure seamless service delivery.
• Performs other tasks that might be assigned from time to time