Dayshift Account

Mandaluyong, National Capital Region

Posted 2 days ago

Company:: MIRANDA GLOBAL SOLUTION
Company Description:: A BPO company specializes in managing and executing specific business functions for other organizations. These functions can include customer service, technical support, human resources, finance and accounting, data entry, and more. BPO companies help businesses reduce costs, improve efficiency, and focus on core activities by leveraging specialized expertise and technology. They often operate in multiple geographic locations to provide 24/7 support and can serve various industries, including retail, healthcare, finance, and telecommunications.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 30

Job Description

Following up with customers to ensure issues are resolved
Market research: Conducting market research
Reporting: Reporting potential service or product bottlenecks to management
Communication equipment: Maintaining communication equipment and reporting problems
Quality results: Maintaining and improving quality results by adhering to standards and guidelines
New products and services: Informing customers about new products, services, and policies
Collaboration: Collaborating with other call center professionals to improve customer service