Customer Service Representative - Dayshift
Pasig, National Capital Region
Posted 3 days ago
- Company:
- WHR Global Consulting
- Company Description:
- A trusted Headhunting & HR consulting partner for various clients from different industries in the Philippines, Japan, Europe, US, Australia, UK, India and Middle East. WHR Global Consulting is helping businesses achieve sustainable growth and success by providing them with expert plug and play and engineered HR consulting services.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
This is for direct hiring and for a dayshift full-time role.
Requirements:
● Graduate of any 4-year course, preferably in communications or business management
● With at least 6 months - 1 year working experience as Customer Care Asst. from real estate industry
● Fresh graduate can apply
● Proficient knowledge of customer service, preferably in the finance or real estate industry
● Outstanding communication skills, both written and verbal.
● Strong people skills.
● Excellent phone etiquette.
● Outstanding organizational skills.
Responsibilities: (day to day, expectations)
● Handle and address clients’ inquiries, requests, complaints and other after-sales communication initiated by clients
● Ensure customer service, proper client interaction and use of the system.
● Monitoring average turnaround time and overall team volume, analyzing and recommending improvements to better customer service
● Checking team to client interactions regularly to ensure quality of communications
Work Schedule: Mon-Fri (9AM - 6PM)
- Salary:
- 24.000,00 ₱ Monthly