CSR with 2 years of exp in any BPO. Open to a salary of PHP 25k.

Ortigas, National Capital Region

Posted 3 days ago


Company:: BPO-services
Company Description:: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats with professionalism and empathy. Issue Resolution: Address customer concerns, troubleshoot problems, and provide effective solutions to ensure a positive customer experience. Product/Service Knowledge: Develop a deep understanding of our products/services to provide accurate information and support to customers. Documentation: Maintain detailed and accurate records of customer interactions, transactions, and issue resolutions. Team Collaboration: Work collaboratively with team members and other departments to achieve overall customer satisfaction goals. Adherence to Policies: Follow established procedures and guidelines to ensure compliance with company policies and industry standards. Continuous Improvement: Provide feedback on processes and suggest improvements for better efficiency and customer satisfaction. Requirements: High school diploma or equivalent; some college education preferred. Excellent communication skills in [language(s) required]. Previous customer service experience in a BPO or related industry is a plus. Ability to adapt to a fast-paced and ever-changing work environment. Strong problem-solving skills and a customer-centric mindset. Benefits: Competitive salary and performance-based incentives. Comprehensive training programs. Career growth opportunities within the organization. Health and wellness benefits. Positive and collaborative work culture. Join our team and be part of a dynamic BPO environment committed to delivering outstanding customer service! Apply now to embark on a rewarding career journey.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Senior High School
Number of vacancies:: 10

Job Description

CSR with 2 years of exp in any BPO. Open to a salary of PHP 25k. Willing to work onsite in Ortigas

Customer Service Representative (CSR) Location: Ortigas Salary: PHP 25,000 + PHP 10,000 Night Differential
We are looking for a motivated Customer Service Representative (CSR) with 2 years of experience in any BPO. The ideal candidate must be willing to work onsite in Ortigas, be amenable to working the graveyard shift, and be available to start ASAP.
Qualifications:
* Minimum of 2 years of experience in a BPO setting
* Open to a salary of PHP 25,000 + PHP 10,000 Night Differential
* Willingness to work onsite in Ortigas
* Amenable to working the graveyard shift
* Available to start immediately
Interview Process:
* Initial Interview: Virtual
* Final Interview: Onsite