Handling Voice Support-inbound/outbound - Alabang

Muntinlupa, National Capital Region

Posted 9 days ago

Company:: Neks Job Philippines
Company Description:: We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 100

Job Description

Handling Voice Support-inbound/outbound - Alabang
SP: 19,500+2,000 allowance

JOB DESCRIPTION:
Our customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences. You will have the opportunity to work in a highly collaborative and interesting environment that offers stimulating interactions with people from various cultural backgrounds as well as chances to maximize your potential and advance your career.

QUALIFICATIONS:

Excellent communication skills are a must.
Has good customer service orientation
Has good communication and interpersonal skills
Knowledgeable in MS Office and internet browsing

K-12 Graduate/ 2nd year college completed and up
At least solid 6 months Credit Card/ Banking Services Role BPO or Non BPO/ at least 1 year CCE
Strong verbal and written communication skills
Ability to work in a fast-paced environment
Customer-focused and team-oriented