Debt Collector
Manila City, National Capital Region
Posted 3 days ago
- Company:
- Dempsey Resource Management Incorporated
- Company Description:
- Dempsey Resource Management Inc. (DEMPSEY) is an executive search and referral services company. We do assist our client companies in the sourcing of competent and qualified candidates to fill up various job positions in their organization. The job positions we are targeting for our referred candidates are those intended for direct hiring by our clients. Our company is not a contracting agency. We do not hire and deploy people to other companies for contractual, temporary jobs or even special projects.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
We are seeking one to two Debt Collectors with outstanding debt collection skills and excellent communication abilities to join our team. This position will be responsible for contacting debtors, negotiating repayment plans, and ensuring the timely recovery of overdue debts. Debt Collectors should possess a positive attitude, be able to handle pressure, and adhere to legal and ethical standards.
Responsibilities:
In compliance with national laws:
1. Contact debtors: Reach out to overdue debtors through phone, email, or other communication channels to ensure effective communication and maintain communication records.
2. Negotiate repayment plans: Engage in negotiations with debtors to develop repayment plans that suit their capabilities, facilitating the debt repayment process.
3. Follow up on payments: Monitor and track debtors' repayment progress, ensuring timely collection of payments.
4. Answer inquiries: Address debtors' questions related to debts, providing clear and accurate explanations and offering support.
5. Prepare reports: Regularly prepare debt collection reports, reporting the progress and results to management.
6. Handle legal proceedings: If necessary, take legal actions such as initiating legal proceedings to recover overdue debts.
Qualifications:
1. Priority will be given to candidates with relevant industry experience and a proven track record of independently collecting old debts.
2. At least a high school diploma, with preference given to candidates with tertiary education.
3. Minimum of six months of relevant debt collection or customer service experience.
4. Excellent communication and negotiation skills, with the ability to effectively resolve problems and handle conflicts.
5. Strong interpersonal skills, adept at building trust and collaborative relationships with clients from diverse backgrounds.
6. Proactive and self-motivated work attitude, capable of handling tasks under pressure.
7. Familiarity with debt collection laws, regulations, and ethical standards.
Salary Range:
- MINIMUM WAGE SALARY
- plus food and transportation allowance
- Govt Mandated benefits
Work Location is in Quiapo Manila City