Technical Support Agents- VPN Work From Home 25k NCR Only

Manila, National Capital Region

Posted 2 days ago

Company:: GGIS Services
Company Description:: Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Junior High School
Gender:: Any
Number of vacancies:: 100

Job Description

15 Retention Technical Support Agents
Permanent Work From Home
Candidates with more than 2 years of BPO experience is a must
FLAT RATE of 23,000 basic + 2,000 + 10%
Candidates who are Tech Savvy and has an Idea of VPN
Experience on how to retain customers who wants to cancel their VPN Services
URGENT!! only candidates who can start asap
Device needed: Laptop or Desktop with minimum i5, headset and webcams.
Blended NON Voice and Voice
Graveyard shift
3 EASY STEPS!! - Hiring Process
candidates with minimum 50mbps and a back up internet connection
Only candidates that can start on Oct 28, 30 or Nov 4.
Educational Background: atleast first year in college or higher ( open to all undergrads )