Associate Application Support

Cebu City, Cebu

Posted 6 days ago

Company:: J-K Network Services
Company Description:: J-K Network Services is a multilingual recruitment company in the Philippines. We are Japanese company. Our goal is to offer and provide jobs to everyone. J-K Network Services is a trusted partner for providing Jobs in our applicants to almost 600 Client companies around the Philippines Our Services are for free and direct hiring, we are only assisting your application with our partner companies.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Number of vacancies:: 10

Job Description

COMPANY BENEFITS:
- Comprehensive Health Insurance
- Government Mandated Benefits
- Paid Leaves (Vacation, Sick, Emergency)
- Career Development and Free Training/Seminar
- Allowance

Company Profile:
A global professional services company with capabilities in digital, cloud, and security. Accenture combines unmatched experience and specialized skills across more than 40 industries, delivering value to businesses through innovative solutions and proven expertise.

Position: Associate Application Support
Company Industry: Information Technology
Work Location: Cebu
Salary: Php 25,000 - 30,000
Work Set-Up: On-site

JOB RESPONSIBILITIES:
-Provide first-line support to end-users via calls.
-Handle incidents from diagnosis to resolution.
-Document and report operational issues.
-Offer recommendations to improve processes.
-Build strong relationships with clients and partners.

JOB REQUIREMENTS:
-Bachelor’s degree in Communications, Business, or related field.
-Advantageous if experienced in technical support.
-Strong customer service and communication skills.
-Problem-solving skills to address client issues.
-Ability to work effectively under pressure.

RECRUITMENT PROCESS: Online
Initial Interview
Technical Assessment
Final Interview
Job Offer