Inbound Customer Service Representative
Ortigas, Pasig, National Capital Region
Posted more than 30 days ago
- Company:
- Transpeed Communications
- Company Description:
- Transpeed is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) services with locations in Los Angeles, California and the Philippines. We build high-touch solutions for sales, service, and support for a broad range of industries. Our goals are to delight you and your customers while making your company more productive and more profitable than ever. We will stop at NOTHING to exceed your expectations!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 1
Job Description
·Answer customer queries via phone, email, and live chat in a friendly and professional manner.
·Provide accurate product and service information to customers and assist with inquiries.
·Handle customer complaints efficiently, escalating issues to the relevant departments when necessary.
·Handle customer complaints efficiently, escalating issues to the relevant departments when necessary.
Skills and Qualifications
·Proven experience in a customer service role, preferably in [specific industry].
·Excellent verbal and written communication skills.
·Strong problem-solving and active listening abilities.
·Ability to stay calm and focused in high-pressure situations.
·Attention to detail and proficiency in data entry.
·Flexibility to work various shifts, including evenings and weekends.
·Excellent written and verbal communication skills
·Willing to start immediately
·Must be willing to work onsite in Ortigas, Pasig
- Salary:
- ₱20,000.00 Monthly
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