Customer Support Representative (Fresh Gradute)

Makati City, National Capital Region

Posted 23 days ago


Company:: J-K Network Services
Company Description:: We are a Multi-lingual Recruitment Company here in the Philippines. To be the leading recruitment company in the Philippines, not only for Multi-linguals but also for non-multilingual, across different positions and industries.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Number of vacancies:: 4

Job Description

BENEFITS :
Transportation Allowance
Meal Allowance
Rice Allowance
Medical Allowance
No Tardiness Incentive
Perfect Attendance Incentive upon regularization

COMPANY PROFILE: This company is an IT Company established in the Philippines 9 years ago. They help us to identify and control the potential risks. And look for what it might cause in an organization, process, operations, technology, etc.

Position: Customer Support Representative
Company Industry: IT Company
Work Location: Paseo de Roxas, Makati City
Work Schedule: Shifting Schedule
Salary: Php 25,000 – Php 30,000
Work Set Up: Work on site

JOB REQUIREMENTS:
Bachelor’s Degree Holder with any office-related course
Open for Undergraduates with 1-year work experience in BPO
Experience in customer support, customer services, or other related work
Willing to work in Paseo de Roxas, Makati City
Willing to work in a Shifting Schedule

JOB RESPONSIBILITIES:
Monitor market trends and ensure the tool is updated.
Assess client’s overall financial picture and develop a counterplan for losses.
Create and propose strategic plans.
Address issues and provide solutions with superiors.
Cooperate with the team to meet organization’s standard.

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
Initial Interview
Final Interview
Job Offer