CSR Account - must have 1 to 2 years Sales experience in BPO 27k

QC Cubao, National Capital Region

Posted 2 days ago

Company:: GGIS Services
Company Description:: Job Description: Business Process Outsourcing (BPO) Specialist Position: BPO Specialist Location: [Makati city ] Reports To: BPO Manager/Team Leader Department: Operations/Customer Service About Us: [GGIS ]is a leading provider of business process outsourcing services, dedicated to delivering high-quality solutions to our clients. We specialize in customer support, technical assistance, and back-office operations, helping businesses enhance their efficiency and customer satisfaction. Job Summary: As a BPO Specialist, you will be responsible for managing and executing various business processes for our clients. You will handle customer inquiries, resolve issues, and provide exceptional service. The ideal candidate is a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch service. Key Responsibilities: • Customer Support: Handle customer inquiries via phone, email, or chat, providing accurate and timely information. • Issue Resolution: Resolve customer issues and complaints efficiently, ensuring customer satisfaction. • Data Management: Maintain accurate and
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 100

Job Description

Job Opportunity: Customer Service Representative (CSR) - Sales Account Location: Cubao, Quezon City (Onsite) Salary: 25k - 27k Shift: Midshift Start Date: ASAP
We are hiring for a Customer Service Representative in a Sales Account! If you have technical sales or any sales experience in the BPO industry, this is the perfect opportunity for you.
Key Responsibilities:
* Provide excellent customer service to clients while promoting and selling products or services.
* Assist customers with inquiries and resolve issues related to sales and service.
* Meet or exceed sales targets and KPIs set by the company.
* Deliver product knowledge and technical support as required.
* Maintain high levels of customer satisfaction and loyalty.
Qualifications:
* 1 to 2 years of sales experience in a BPO setting.
* Must have experience in Technical Sales or any sales-related BPO experience.
* Comfortable with a salary range of 25k - 27k.
* Can work onsite in Cubao.
* Available to start ASAP.
* Amenable to working midshift hours.
Benefits:
* Competitive salary within the 25k - 27k range.
* Opportunity to grow in a dynamic team environment.
* Full-time, onsite position in Cubao.