Data Specialists (Data Custodian)
Muntinlupa, National Capital Region
Posted 2 days ago
- Company:
- Hunter's Hub, Inc.
- Company Description:
- Hunter’s Hub Incorporated is a Sourcing and Headhunting company that was founded earlier on in the year 2018. The company prides itself in its ability to source and recruit only the best and brightest of each industry. Hunter’s Hub caters to numerous clients in a multitude of industries, and has a wide-range of candidate selections to suit any of our clients’ needs. Likewise, the company specialises in sourcing out highly skilled and multi-talented IT professionals because the company mostly caters to clients being widely known to be in the IT industry.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Number of vacancies:
- 3
Job Description
- Bachelors in Business Administration or Information Systems or equivalent experience
- Minimum 2 years of experience as Data Custodian. Data Stewardship experience is preferred.
- Ability to work in a fast-paced team-oriented environment.
- Excellent organizational skills and detail oriented.
- Must have excellent written and verbal communication skills.
- Ability to meet aggressive deadlines.
- Excellent interpersonal skills.
- Demonstrate a high degree of accuracy and speed on 10 key/data entry skills on a computer keyboard.
- PC literate- Microsoft Office, Word and Excel, Oracle, Margo, and SQL applications
- Desire to provide exceptional customer service.
Job Description:
Support the Essilor of America (EOA) corporate Data Governance Office (DGO) with new accounts setup, receivables systems for external/internal customers, and PCAT & LMS products mappings in TIBCO MDM. Also, manage customer’s updates and pricing requests within the given SLA. This position maximizes Essilor’s level of service through information, communication, and problem-solving while working closely and abiding by process rules set forth by the Data Governance Office, Tax, Credit & Collections and other departments.
New Account creations
- Responsible for accurate and timely setup of account requests
- Data entry, which includes maintenance and update of customer information in TIBCO MDM.
- Master Data attributes validations, at the point of entry, including but not limited to EIN, Address, Phone, Price List, Buying Group, Sales Hierarchy.
- Proper hard copy application handling and scanning required
- Proper filing of new account documentation
- Maintaining the New Account Log
Maintenance of customer accounts
- Approving and updating customer accounts per daily requests while adhering to documented departmental processes
o Addresses, EIN#, LEN, ASN, sales rep, ship method, payment method to name a few
- Rebate Program Maintenance; requires constant review
Customer Management Portal (CMP) through See4C Tool
- Training and assistance on CMP to our customers
- Maintaining CMP user list with active/inactive user info
Product Mappings:
- Responsible for accurate and timely LMS and PCAT product mappings to M’EYE SALES standards
- Data entry, which includes mappings of new PCAT and LMS product mappings
- Communicate with partner labs and various other departments regarding PCAT and LMS product codes and its mappings
General
- Group box management
- Maintain full knowledge of the organization to efficiently assist or direct customers to the appropriate area to meet their needs
- Communicate with various departments regarding account information or status, policies or issues
- Assist Data Stewards with special department projects
- Proper escalation of issues to management as they arise
- FCC and Help Desk ticket issue resolution
- Coordinate daily with Credit and Collections, AR, AP, FCC department
- Communication to Management on account update related issues
Filing & scanning of customer applications