Telecollector
Taguig, National Capital Region
Posted today
- Company:
- Prime Results Payment Collection
- Company Description:
- Prime Results Payment Collection (PRPC) is a credit management agency, officially registered with the Securities and Exchange Commission. Since our establishment in 2016, we have been committed to delivering top-notch credit support and collection services. Our mission is to provide effective, reliable, and quality solutions to meet the diverse needs of our clients.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
• Contact customers via phone to remind them of outstanding debts and facilitate payment arrangements.
• Negotiate payment plans and settlement agreements within company guidelines.
• Record and update customer information and interactions in the company database.
• Handle customer inquiries and disputes regarding their accounts.
• Maintain compliance with federal, state, and local collection laws and regulations.
• Achieve monthly collection targets and contribute to the team’s success.
Qualifications:
• College or High school diploma or equivalent; additional education is a plus.
• Previous experience in collections, customer service, or a related field preferred.
• Strong communication and negotiation skills.
• Ability to handle difficult conversations and remain calm under pressure.
• Proficiency in using computer systems and databases.
• Strong attention to detail and organizational skills.