Customer Service Associate
Cebu, Cebu
Posted 17 days ago
- Company:
- Virtual Ventures
- Company Description:
- We are a US-based company looking to hire Registered Nurses based in the Philippines. #PinoyNursesOnly Work directly with our clients to help them with their medical office needs, virtually.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
Respond promptly and professionally to customer inquiries via phone.
Resolve customer complaints with patience, understanding, and a solution-focused approach.
Maintain accurate records of customer interactions and transactions.
Collaborate with other departments to address and escalate complex customer concerns as needed.
Qualifications:
Excellent communication skills in English (both written and English).
At least 3 years or more experience as Customer Service Associate in a BPO Set-up.
Good phone etiquette.
Customer service skills.
Strong organizational skills and attention to detail.
Ability to multi tasks
Comfortable talking inbound calls from customers
Proficiency with computers and basic software (e.g., MS Office, CRM systems).
- Salary:
- 45.000,00 ₱ Monthly