Technical Business Analyst

Ensures the success of the execution of the IT Engineering Project, specifically the Business Analysis portion
Ensures adequate staffing to complete the required analysis work
Manages the onboarding/off-boarding activities for Business Analyst resource who joins or leave the team
Ensures the business analysis best practices are established and followed in the project
Leads the business analysts in requirements elicitations, producing necessary documentations and sign-off, transitioning the requirements to the Development team
Establishes any documentation templates such as Functional Requirements Specification, Integration Document, Data Mapping Document, Master Process Flow, etc. that are going to be used for the project
Ensures the team’s documentation is accurate and complete and meets the agreed upon standards and deadlines are met
Coaches the team in terms of interaction with stakeholders, facilitation skills, and participation in meetings
Identifies critical control points and preventive measures
Prepares metrics by collecting, analysing, and summarizing information and trends including failed processes, system issues, recalls/rework, corrective actions, and audits
Qualification


Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience
A minimum of 3 years demonstrated experience in a technical business analyst role with a relevant tertiary qualification
Strong organisational and time management skills with the ability to prioritise tasks to meet deadlines and accurately estimate development effort from specifications
An ability to positively adapt to change and make sure this change is reflected in the design and delivery of workable solutions
General understanding in the areas of application programming, system and database design would be an advantage
Excellent interpersonal and influencing skills and demonstrated track record of superior customer service
Excellent oral and written communication skills
The ability to employ critical thinking, reasoning, and analytical skill when problem solving in an IT development environment, interpreting complex scenarios, and providing clear and simple recommendations.
The ability to manage priorities across a portfolio of multiple projects and BAU activities
Knowledge of Financial Services industry and/or Banking Operations.
Proven ability to engage with stakeholders across business and technology domains.
With knowledge and experience of all application layers – API, Backend, and UI
With knowledge and experience of SOAP and REST APIs and the ability to understand XML + Schemas and JSON
With knowledge and experience of SQL, SQL server, Technical Design – current and future state, advance processing modelling – UML, Data Analysis, Testing & Debugging
Previous Dev experience preferred but not required
About The Financial Service

The company has grown from a small family business into a leading non-bank lender, managing a diverse portfolio of loans and investments. It is self-funded through bonds and actively supports its community by offering employees paid charity days and participating in local initiatives.