Voice Agents

Dumaguete City, Negros Oriental

Posted 4 days ago


Company:: Atelier Lumikha
Company Description:: Atelier Lumikha is a knowledge process outsourcer that develops processes, manages people, and deploys technology that helps businesses operate more economically and efficiently. We combine traditional BPO process rigor with constant improvement approaches derived from Kaizen and Scrum frameworks for operational efficiency. Our back-office business services incorporate the right blend of creativity, process, technology, and vigor. Atelier Lumikha offers well-planned, efficiently managed solutions smoothly executed. Our DNA embraces strands of many disciplines: call center operations, data management, online training, customer service, and application design and development.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Lumikha needs a Voice Agent (or two) to join our team.

Do you have good communication skills and a passion for helping people solve their problems? Then call us your new home.

Lumikha is a boutique BPO focused on marketing and remote teams for back-office and customer support.

You will handle customer inquiries to help customers resolve their issues via phone, chat, or email. Our voice agents also conduct marketing surveys.

Job Highlights
- This is a full-time, hybrid work position
- Our work week is 4 days/week, 32 hours
- People with different experiences and outlooks are welcome
- We congregate in Dumaguete occasionally

Skills & Experience
- Speak and understand English
- You can think on your feet
- Computer literate
- Committed to a positive customer experience
- Function well in a remote environment

If you have what it takes, apply here. If you look like a good fit for our project, we'll be in touch.