Learning & OD Manager for BPO/50-80K/Cebu IT Park Cebu City

MAIN RESPONSIBILITIES:
• Lead, Coach and Develop a team of learning and OD specialists.
• Plan and project manage the implementation of learning initiatives which are cost effective, timely and meet agreed quality standards.
• Evaluate the success of learning initiatives against performance measures and metrics agreed as part of the learning scopes.
• Conduct Training Needs Analysis as required and to support planning processes, through liaison with the business to determine local and business specific L&D needs and appropriate delivery methodology
• Oversee your team members workloads and coach them to execute against standard learning & development frameworks
• Provide feedback to Continuously Improve learning materials, methodology and processes to ensure that the most current, cost
effective and relevant methodologies are employed.
• Develop and implement an effective training quality assurance program to evaluate the effectiveness of training programs, reporting outcomes and making step improvements to programs as identified
• Actively promote and drive innovation in learning consultation and investigation of alternative learning options to deliver learning solutions
and outcomes to business. Ideally seeking ways to improve on what we have done previously.
• Provide input to development and maintenance competency frameworks for key roles that are aligned to the Company’s business objectives.
• Oversee the management of audience profiles and application of learning once programs deploy.
• Develop & maintain policies/procedures or standards for the business.
• Assess and Accredit Learning Specialists, and any others involved in delivering learning solutions, to deliver Training against Ionos Standards.
• Lead and coordinate Train the Trainer sessions for deployment of new course content.
• Enable regular collaboration across the Trainer community including the communication of changes to content.
• Support the Ionos Onboarding and Induction of new hires.

Others:
■ Accepts other responsibilities as maybe assigned by superior according to the need of the Company.
■ Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.
■ Administers all assigned functions consistent with and in support to the goal of the company.

REQUIREMENTS
Job Specific Requirements
Formal Qualifications
• A degree in HR, Learning and Development, Psychology
or similar
• 5-7 years in a Learning or OD role
• At least 3 years in a supervisory capacity
• People management – team of up to 5
• Training certifications an advantage
• Business consulting/partnering

Job Specifics
• Learning design (instructional design and content development)
• Learning Facilitation on a broad range of project types
• General Learning management
• Relationship / stakeholder management
• Project development and management
• Significant experience working with senior stakeholders
• Working in a corporate, matrix organization