Customer Support Agent (Publishing)
Baguio, Benguet
Posted 3 days ago
- Company:
- Neksjob
- Company Description:
- Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Senior High School
- Gender:
- Any
- Number of vacancies:
- 20
Job Description
• Answering incoming calls and responding to customer’s emails
• Providing product and service information to customers
• Management and resolve customer complaints
• Provide product and service information to customers
• Research, identify, and resolve customer complaints using applicable software
Qualifications:
• With good command of the English language.
• College Graduates
• 2-year Vocational Course Graduates
• Undergraduates that have at least completed 60 units in college
• Senior High School Graduates with at least 6 months and above work experience
• High School Graduates with at least 6 months of continuous call center experience
• Willing to work on holidays and weekends
• Willing to work the night shift and on shifting schedules