With or Without BPO experience (High Prio Banking)

Cebu, Cebu

Posted 8 days ago

Company:: Neksjob
Company Description:: Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Senior High School
Gender:: Any
Number of vacancies:: 10

Job Description

Main Job Tasks and Responsibilities:

Assist customers with their banking needs
Process transactions accurately and efficiently
Provide excellent customer service
Collaborate with team members to achieve branch goals
Handle customer complaints, inquiries, provide appropriate solutions and alternatives within the time limits
Build sustainable relationships and trust with customer accounts through open and interactive communication
Keep records of customer interactions, process customer accounts and file documents

Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or Without BPO experience
Excellent Communication skills
Willing to work onsite

Additional Requirements:
NBI AND SSS Number available before training