Sr. Implementation Specialist

Pasay, National Capital Region

Posted more than 30 days ago

Company:: J-K Network Services
Company Description:: J-K Network was founded in 2013--- a time when careers for language speakers in the Philippines are just beginning to flourish. Less than a year later, we were awarded by the biggest BPO in the world as their most valued partner for being able to provide a huge number of Bilingual Talents to complete the latter’s Philippine team. In the same year, J-K Network was also able to assist one of the world’s biggest BPO company in putting up their pioneer account of 40 Korean speakers. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise. Awards from different firms, and even from the Philippine’s top Job - posting site followed in consecutive years. J-K was recognized for being one of the Philippine’s fastest growing firms and a company with most jobs offered in 2018. Up-to date, J-K has already provided 8500+ jobs to Bilingual speakers of different languages, and has assisted more than 600 international and global firms listed in the Forbes and Fortune 500 list of Global companies. J-K Network is partnered with close to 700 Global and International Firms. This network brings about thousand jobs for different language speakers, from Japanese, Mandarin, Korean, Thai, Vietnamese, Malaysian, Spanish, German, French, Portuguese, Arabic, Italian and other Asian and European Language Speakers. With more than 9 years of expertise in Multilingual recruitment and being one of the pioneers in the industry, J-K Network already has the advantage in finding Bilinguals, jobs that change lives for the better. J-K’s wide network of over 70,000 Bilinguals give companies a lot of chances to arrive to the best profiles under any language, background and expertise.
Contract Type:: Full Time
Experience Required:: 3 to 4 years
Education Level:: Bachelor’s Degree
Gender:: Any
Number of vacancies:: 1

Job Description

Client Profile:
Well known BPO company that was established year 2005 by a multinational outsourcing in the industry. The company’ s goal is to expand their company around the world and known to be the most performing BPO company in the world.

Position: Sr. Implementation Specialist
Industry: IT BPO company
Location: Pasay City
Salary: Php 70,000 – Php 75,000
Schedule: Nightshift
Work Set up: HYBRID
Benefits:
• Government mandated
• 13 Month Pay
• HMO
• Equipment's are provided by the company for work from job arrangement (Laptop/Desktop)
• Work-life Balance
• Telecommunication Allowance
• Competitive Salary Package
• Annual Performance Appraisal
• Salary Increase
• All Benefits are Day-1

Requirements:
• Bachelor’s degree in accounting or finance.
• At least 3-6 years of experience managing relationships with software (SaaS) or services clients in either a B2B sales or account management role
• At least 3-6 years of implementation, managing or driving projects for customers
• With experience using Salesforce or another CRM platform is a plus
• Amenable to work night shift

Responsibilities:
• operate as the initial point of contact for handling several accounts while they are being implemented.
• Show that you have a thorough understanding of both project management techniques and the platform.
• Collaborate together with our clients to implement various products on our workplace platform.
• Lead a streamlined implementation strategy that adheres to the client's scalable onboarding requirements.
• Maintain perfect follow-up with emails, phone calls, and training.
• Provide captivating training sessions to ensure critical user roles are effectively onboarded.

Recruitment process: (Phone or online)
Initial Interview
Final Interview