Social Media Manager

The Social Media Manager major duties and responsibilities are as follows:
 Perform research on current benchmark trends and audience preferences
 Design and implement social media strategy to align with business goals
 Submit collaterals to superior all for approval at least 2 weeks prior to scheduled date/time of posting
 At least 2 post a day to all online platforms like facebook, Instagram and tiktok
 Set specific objectives and report on Analytics
 Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, gif and news)
and responsible in UGC with consent of owner.
 Content Management (including website) Monitor SEO and web traffic metrics
 Collaborate and do execute protocols with other teams, like marketing, Accounting department, sales
department, warehouse department, production department and customer service to ensure brand
consistency
 Communicate with followers, respond to queries in a timely manner and monitor customer reviews, make
sure to address all costumer concern within the day or immediately
 Building a social media presence by maintaining a solid online presence.
 Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout,
instagram and other related social media accounts
 Suggest and implement new features to develop brand awareness, like promotions and competitions
 Stay up-to-date with current technologies and trends in social media, design tools and applications
 Coaching employees company-wide on content creation best practices.
 Define most important social media KPIs
 Work with copywriters and designers to ensure content is informative and appealing
 Communicate with industry professionals and influencers via social media to create a strong network
 Formulating high-quality novel written and visual content for each social media campaign
 Monitoring the company’s brand on social media
 Responding to comments on each of our accounts
 Overseeing customer service provided via social media
 Analyzing data to determine whether social media campaigns have achieved their objectives
 Adhere to rules and regulations
 Present to Senior Management (Running company social media advertising campaigns)