Senior Payment Operations Analyst
Metro Manila, National Capital Region
Posted 3 days ago
- Company:
- Reliable Proficiency Search Employment Services
- Company Description:
- Online recruitment firm for offshore organizations connecting consultants for permanent, full-time employment.
- Contract Type:
- Remote
- Experience Required:
- 2 years
- Education Level:
- Bachelor’s Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Shift: EST Time Zone
Position Type: Full-time - Remote
12 Paid Time Off (PTO) days available after 3 months, with no additional benefits
QUALIFICATIONS
• 5+ years of experience as a Supervisor or Manager in Operations specializing in Finance / Accounting
• Should have prior experience in handling payment disputes and fraudulent transactions
• Should have prior experience in handling refunds and other billing issues like bank reversals
• Will handle day-to-day Payment Operations task, especially escalation emails/texts, AND MOST IMPORTANTLY - OUTBOUND CALLS
• Resolve payment/billing/account verification escalated cases in a timely manner
• Generate reports for Payment Operations
- Salary:
- 40.000,00 ₱ Monthly